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What is needed to use the CTN VoIP Service?
. A Broadband Internet connection (72 Kbps or higher).
. Either a IP phone or a VoIP adapter for use with a traditional phone (IP phone works with PC or Mac). A VoIP adapter is required to hook up a traditional phone to the broadband connection.
Can I keep my existing phone numbers?
Yes. Since we are a phone company we have the ability to allow you to keep numbers from other telephone companies, including wireless providers. You may keep your existing phone numbers as long as your number is within our service area.
If using a broadband connection with only one network connection, does the computer have to be disconnected to use the CTN VoIP service?
No. The IP Phone or Adapter will plug into the broadband connection and the computer will then be plugged into the IP Phone or Adapter.
Does CTN VoIP charge any additional taxes, charges or monthly fees on top of the monthly service charge?
Taxes are based on state and Federal requirements, including, but not limited to sales tax, state and Federal communications excise taxes, and Federal and/or state Universal Service Fund contributions. Only those taxes that are required by law will be added to the monthly service charge.
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